Privacy Policy

Effective Date: June 23, 2025
Company Name: International Language Coaching, Inc
Website: ilc-canada.com
International Language Coaching, Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of users of our website.

This policy complies with applicable Canadian privacy legislation, including the Personal Information Protection Act (PIPA) in Alberta and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Scope and Application
This Privacy Policy applies to personal information collected via our website and services, including but not limited to registrations, job applications, user profiles, and client interactions.

By accessing or using our website, you consent to the practices described in this Privacy Policy.
2. Types of Personal Information Collected
We may collect the following categories of personal information:

For English Language Coaches:
- Full name
- Contact details (email, phone number)
- Resume (CV) and cover letter
- Education and certification information
- Work history and qualifications
- Language proficiency
- Video introductions or demo lessons (if submitted)
- Availability and preferences

General Website Use:
- IP address and browser details
- Usage statistics via cookies and analytics tools
- Messages sent via our contact or messaging forms
3. Purposes of Collection
We collect personal information for the following purposes:

- To facilitate recruitment of coaches
- To enable user registration and account management
- To verify qualifications and suitability
- To communicate with users regarding applications, interviews, and platform updates
- To improve the functionality and user experience of our website
- To meet legal, security, and regulatory requirements
4. Consent
We obtain consent before collecting, using, or disclosing your personal information, unless otherwise permitted or required by law. Consent may be implied by your actions (e.g., submitting a resume), or expressly requested (e.g., checkbox on a form). You may withdraw your consent at any time by contacting us, subject to legal or contractual obligations.
5. Disclosure of Personal Information
We do not sell or trade personal information. We may disclose personal information to:

- Clients & client’s customers
- Third-party service providers who assist in website operations, hosting, analytics, or customer service (under confidentiality agreements)
- Legal or regulatory bodies where required by law
- Other parties in the event of a business transaction (e.g., merger or sale), in accordance with privacy legislation
6. Storage and Cross-Border Data Transfers
Your personal information may be stored or processed outside Alberta or Canada, including by third-party service providers. We take reasonable steps to ensure that such data is subject to adequate legal and contractual safeguards.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the identified purposes or as required by law. If you wish to delete your profile or data, please contact us.
8. Security Measures
We employ reasonable physical, administrative, and technical security measures to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.
9. Your Rights
Under Canadian privacy law, you have the right to:

- Access your personal information
- Request corrections or updates
- Withdraw consent (where applicable)
- File a complaint with the applicable privacy commissioner

To exercise these rights, contact us using the details below.
10. Cookies and Tracking Technologies
We use cookies and third-party analytics tools (such as Google Analytics) to improve website performance and understand user behavior. You can manage cookie settings through your browser. Disabling cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The revised policy will be posted online with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact:

Privacy Officer:  
Gary Hoogwerf
International Language Coaching, Inc
coach.support@ilc-canada.com